You do not need a referral from a doctor to see a psychologist. However, to access the Medicare rebate you will need to have a valid Mental Health Care Plan and referral from your doctor. The current Medicare rebate for a 50 minute appointment with a General Psychologist is $98.97. Under a Mental Health Care Plan, Medicare rebates can be provided for up to 10 appointments per calendar year. You will need to speak with your GP to find out if you are eligible for a Mental Health Care Plan to access this rebate.

Please contact your Private Health fund to check if you are covered for psychology and what rebate they will pay per session. We have HICAPS facilities in-clinic to process Private Health rebates on the day of your appointment. For Telehealth sessions, you will be emailed a receipt that you can use to put in a claim with your heath fund once payment is made.

No, unfortunately, you are required to choose whether you would like to use Medicare or Private Health, you cannot use both. Most clients prefer to use Medicare first, and if all ten sessions are used in a calendar year, they may then decide to access a rebate through their Private Health fund to reduce the costs of sessions.

A regular session is 50-minutes long, but please allow an hour for your appointments. It is your psychologist's responsibility to keep track of the time and they will let you know when the session is over.

ADHD and Autism assessment sessions typically last 3-4 hours in total and are conducted over two appointments. The first appointment involves administering various psychometric assessments and can take up to 3 hours. The second appointment is typically 50 minutes and is a feedback session.

Please give us at least 24 hours' notice if you need to cancel or reschedule an appointment. If you cancel within this time frame or don't arrive for your session, you will be charged 100% of the scheduled fee.

A psychiatrist is a medical practitioner with expertise in the treatment of mental illness, often through the use of pharmaceuticals, but they may also utilise non-medicinal approaches.

Psychologists, in contrast, focus on behavioural, cognitive and emotional interventions to treat mental health conditions. Psychologists cannot prescribe medication.

We are not a crisis service. For immediate support please go to your local Hospital Emergency Department or call 000, Mental Health Triage 131 465, Lifeline 131 114, or the Suicide Call Back Service 1300 659 467.